Frequently Asked Questions

What is SwiftSend?

SwiftSend is an innovative platform that connects travelers with people who need to send lightweight items internationally. Our service facilitates the delivery of documents and small objects across borders by utilizing travelers who are already making the journey.

How does SwiftSend work?

SwiftSend operates in a simple, user-friendly manner. First, senders input details about their item, including pickup and delivery locations. For example, if someone wants to send papers from Romania to Germany, they would enter this information along with the desired delivery date. SwiftSend then displays a list of travelers heading to Germany, showing their travel dates. The sender can select a suitable traveler and send a delivery request. If the traveler accepts, they will collect the item from the sender, transport it to Germany, and deliver it to the recipient.

What types of items can be sent through SwiftSend?

SwiftSend is designed for lightweight, easily transportable items. This includes documents, small packages, and other compact objects. Our platform is ideal for sending important papers, contracts, small gifts, or other lightweight items across international borders. However, we advise users to check local regulations regarding items that can be carried across borders.

Is SwiftSend safe and reliable?

At SwiftSend, we prioritize the safety and reliability of our service. We implement strict user verification processes, provide a secure platform for communication between senders and travelers, and offer tracking features for peace of mind. However, we also encourage our users to exercise caution, communicate clearly with their chosen traveler, and follow our guidelines for safe transactions and item handovers. Remember, while we strive to create a trustworthy environment, users should always use their best judgment when using peer-to-peer services.